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Conditions and Terms

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All our articles are new and are factory guaranteed. If by any chance an item is out of stock we will notify this on the website.

All Credit card transactions are handled on Secure Payment Servers.

Privacy Statement

1. Your personal information will never be shared with outside parties except for the company that processes your information when handling your payment transaction.
Paypal is our payment partner who collects this information. Paypal's payment systems achieve optimum levels of security and state of the art encryption techniques so your privacy will be guaranteed.

2. You can pay with all major credit cards such as Delta, Visa and Mastercard and Swift via our secure online transaction server from Paypal.

 

3. As soon as we have received your order we will send it the next business day. Our European customers will receive the goods within 3 to 5 working days, depending on shipping by air or road. For our international customers this can take 5 to 10 working days, depending on shipping by air or road. You will get an e-mail confirming your payment.

 

4. Un Mundo de Hamacas accepts no responsibility for damages to goods, direct or indirect of any kind, which can occur with shipping and/or transport.

5. If you receive damaged goods please contact us immediately by phone or email (see below) and send the product to us by pre-paid mail. You will get the product returned with exception of products, which aren't in stock (see 8. "Backorders").

 

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6. Within 30 days from receiving your product there is a possibility of exchanging the product. Exchange is only possible if we get the goods back undamaged.
Only the he shipping costs that will be made for the exchanged goods will be charged to you.

 

7. If you want to exchange a hammock or hammock chair you need to inform Un Mundo de Hamacas as soon as possible within the period of seven (7) days after you have received the product.
In case you want to exchange the hammock or hanging chair because of possible damage (not caused by shipment) send the product to us by pre-paid mail and we will send you another model.

8. Orders, which are not in stock, will be put on "Backorder" and will be sent to you as soon as possible when they're back in stock. You can cancel an order within 7 days. Later than 7 days will result in purchase of the goods.

 

Ordering can be done by:

Mundo de Hamacas - El Auténtico
Travessera de Gràcia 180
08012 Barcelona
Tel/fax: 00 34 93 3175115 (Monday to Saturday 10.30-14.30 y 17.00-20.00)

E-mail: contact @ mundodehamacas.es

Internet: www.mundodehamacas.es (all year around at any hour)